Artificial Intelligence Customer Notice
Last updated
Effective Date: May 14, 2026 · Last Updated: May 14, 2026
1. Purpose of This Notice
ASIP Technologies, Inc. (“ASIP,” “we,” “us,” or “our”) develops and provides the Advanced Safety Intelligence Platform, including related websites, applications, mobile services, integrations, and artificial intelligence capabilities collectively referred to in this Notice as the “Services.”
Artificial intelligence, machine learning, large language models, computer vision, automated analysis, and related technologies may be used within the Services to help organizations collect, connect, understand, and act upon safety, compliance, operational, and risk information.
This Artificial Intelligence Customer Notice explains:
- Where and how ASIP may use artificial intelligence;
- The intended role and limitations of AI-supported features;
- How information may be processed when AI features are used;
- The responsibilities of ASIP customers and authorized users;
- The importance of human review and professional judgment; and
- How individuals may ask questions or raise concerns about ASIP’s use of AI.
This Notice supplements ASIP’s Privacy Policy, Terms of Service, customer agreements, data processing agreements, and other applicable notices. If this Notice conflicts with a written agreement between ASIP and a customer, the applicable written agreement will control to the extent of that conflict.
2. How ASIP Uses Artificial Intelligence
Depending on the Services purchased, enabled, or configured by a customer, ASIP may use AI to support functions including:
- Conversational safety reporting and guided data entry;
- Classification, organization, and summarization of safety reports;
- Identification of trends, anomalies, recurring conditions, and emerging risk signals;
- Exposure-adjusted comparisons across locations, operations, and time periods;
- Assistance with incident investigation and causal-factor analysis;
- Suggested risk controls, corrective actions, and follow-up activities;
- Drafting or supporting job safety analyses and risk assessments;
- Searching, summarizing, and explaining authorized policies, procedures, manuals, and safety information;
- Reviewing inspections, audits, training records, equipment information, and corrective-action status;
- Identifying potentially incomplete, inconsistent, duplicate, or unusual records;
- Optical character recognition, document extraction, image analysis, or barcode processing;
- Monitoring deadlines, unresolved actions, and changing risk conditions;
- Generating alerts, summaries, reports, recommendations, and draft communications; and
- Helping authorized users ask questions about their organization’s safety and operational information.
Available AI capabilities may change as the Services evolve. Not every capability is available to every customer or user.
3. When You Are Interacting With AI
ASIP is designed to identify conversational AI assistants and other direct AI interactions within the Services.
When you communicate with an ASIP AI assistant, you are interacting with an artificial intelligence system—not a human representative. AI-generated content may also be identified through labels such as:
- “AI-generated”;
- “AI-assisted”;
- “Generated by ASIP AI”; or
- Similar language appropriate to the feature.
Some AI functions operate in the background and do not communicate directly with users. These functions may organize information, identify patterns, calculate indicators, or surface alerts for human review.
An automated alert, classification, score, recommendation, or risk signal does not, by itself, establish that an incident, violation, hazard, performance concern, or other condition has been confirmed.
4. AI Supports—But Does Not Replace—Human Judgment
ASIP’s AI capabilities are intended to support qualified people. They are not intended to replace:
- Professional safety judgment;
- Operational leadership;
- Employee participation;
- A competent investigation;
- Required consultation or approval;
- Regulatory interpretation;
- Medical, legal, or emergency advice; or
- An organization’s responsibility for its decisions and safety controls.
AI-generated reports, risk assessments, investigative observations, causal factors, corrective actions, and other recommendations should be treated as decision-support information or drafts until reviewed and adopted by an appropriately authorized person.
Customers and users remain responsible for evaluating the completeness, relevance, accuracy, and suitability of AI Outputs before relying on or acting upon them.
5. No Sole Reliance for Employment or Other Consequential Decisions
Unless expressly authorized through a separately evaluated and documented ASIP service, ASIP AI is not designed to make final or binding decisions regarding an individual’s:
- Recruitment or hiring;
- Promotion or demotion;
- Compensation or benefits;
- Work scheduling;
- Access to training or apprenticeship;
- Discipline or termination;
- Performance evaluation;
- Insurance, credit, housing, or financial eligibility;
- Access to healthcare or essential services; or
- Other legal rights, benefits, or opportunities.
Customers must not use an ASIP AI Output as the sole or controlling basis for an employment or similarly consequential decision.
Where an AI-supported observation may affect an individual, the customer must provide appropriate human review, consider relevant context, allow correction of materially inaccurate information, and provide any notice, explanation, appeal, accommodation, consent, or alternative process required by applicable law.
ASIP prohibits the use of its Services to unlawfully discriminate against an individual or group based on a protected characteristic.
6. Safety-Critical and Emergency Situations
ASIP AI is not an emergency response service.
Users should not rely on an AI assistant, automated alert, mobile notification, risk score, or recommendation as a substitute for emergency procedures, operational controls, required inspections, regulatory reporting, or immediate human action.
If there is an immediate threat to life, health, security, aircraft, equipment, property, or the environment, follow your organization’s emergency procedures and contact the appropriate emergency services or operational authority.
AI-supported monitoring may be affected by incomplete information, unavailable integrations, device limitations, network connectivity, system interruptions, delayed data, or other technical conditions.
7. Accuracy and Limitations
AI systems are probabilistic and can produce incorrect, incomplete, outdated, misleading, inconsistent, or unexpected results.
The quality of an AI Output may be affected by factors including:
- The accuracy and completeness of information provided;
- Missing or inconsistent records;
- The context available to the AI system;
- Customer configuration;
- The quality or applicability of source materials;
- Model limitations;
- Language, terminology, or formatting;
- Operational differences between locations;
- Changes in law, policy, equipment, or working conditions; and
- Human or system error.
ASIP may provide supporting evidence, contributing factors, source references, confidence information, or explanations where appropriate and technically available. These elements are intended to help users evaluate an output; they do not guarantee that the output is correct.
Users should verify important information against authoritative records, current procedures, applicable regulations, and qualified professional judgment.
8. Information Processed by AI Features
When AI features are used, ASIP may process:
- Prompts, questions, instructions, and feedback;
- Customer-provided reports, records, documents, images, and other content;
- Relevant information already stored within the customer’s authorized ASIP environment;
- AI-generated responses and recommendations;
- Technical, security, and usage information; and
- Information required to evaluate, troubleshoot, secure, and improve the feature.
The information processed depends on the feature, customer configuration, user permissions, and applicable agreement.
Users should provide only information they are authorized to submit. Users should not include unnecessary personal information, confidential information, health information, biometric information, authentication credentials, payment information, government identification numbers, or other sensitive information in an AI prompt unless the feature is specifically designed and authorized to process that information.
Additional information about ASIP’s handling of personal information is provided in the ASIP Privacy Policy and applicable customer agreements.
9. Model Training and Service Improvement
ASIP may process Customer Content through AI systems to provide customer-requested features, generate customer-specific outputs, maintain security, investigate errors, and support the operation of the Services.
Unless a customer expressly agrees otherwise in writing:
- ASIP will not use identifiable Customer Content to train a shared or generalized AI model for the benefit of other customers;
- ASIP will not authorize a third-party AI provider to use Customer Content to train that provider’s generalized models; and
- Customer Content will not be sold for AI-model training.
Subject to applicable law and customer agreements, ASIP may use aggregated or de-identified information that does not reasonably identify an individual or customer to secure, test, evaluate, improve, and develop the Services and ASIP’s risk-intelligence capabilities.
Customer-specific configuration, retrieval, indexing, or model adaptation performed solely to provide the Services to that customer is not considered training a generalized model for other customers.
10. Third-Party AI and Technology Providers
ASIP may use carefully selected third-party infrastructure, model, data, cloud, or technology providers to support certain AI capabilities.
When third-party providers process Customer Content on ASIP’s behalf, ASIP requires them to process that information only for authorized purposes, maintain appropriate safeguards, and comply with applicable contractual and legal obligations.
The specific providers used may vary based on the feature, customer requirements, deployment environment, geographic location, security requirements, or availability. Additional information may be provided through ASIP’s subprocessor disclosures, customer agreements, or security documentation.
11. Customer Responsibilities
ASIP customers determine which authorized users may access the Services and which available AI capabilities are enabled for their organization.
Customers are responsible for:
- Establishing an appropriate and lawful purpose for using each AI capability;
- Providing required notices to employees, contractors, applicants, or other affected individuals;
- Obtaining required consent or authorization;
- Ensuring submitted information was collected and disclosed lawfully;
- Configuring role-based access and permissions appropriately;
- Maintaining meaningful human oversight;
- Reviewing AI Outputs before acting upon them;
- Protecting individuals from unlawful discrimination or unfair treatment;
- Providing accommodations and alternative processes where required;
- Maintaining legally required records;
- Responding to requests concerning employment or operational decisions; and
- Complying with applicable employment, labor, privacy, safety, aviation, and other laws.
ASIP’s provision of an AI capability does not determine whether a customer’s particular use of that capability is lawful or appropriate.
12. Individual Questions, Corrections, and Human Review
Depending on applicable law and how a customer uses the Services, an individual may have the right to:
- Know that AI or automated technology is being used;
- Receive information about the role of the technology;
- Request access to relevant personal information;
- Correct factually inaccurate personal information;
- Request that a decision be reviewed by a qualified person;
- Challenge or appeal an AI-influenced outcome;
- Request an available alternative process; or
- Opt out of certain automated processing.
Because ASIP generally processes organizational information on behalf of its customers, individuals should first direct requests concerning their employer’s or organization’s use of ASIP to that employer or organization. ASIP will support customers in responding to verified requests as required by applicable law and contract.
Concerns about an ASIP AI feature, output, or potential error may also be reported through the feedback or support mechanism provided within the Services.
13. Responsible AI Principles
ASIP’s approach to responsible AI is based on the following principles:
- Safety and reliability;
- Human oversight and accountability;
- Explainability and traceability;
- Appropriate use of operational context;
- Privacy and data minimization;
- Security and resilience;
- Fairness and the management of harmful bias;
- Evidence-based outputs;
- Ongoing monitoring and evaluation; and
- Clear communication about capabilities and limitations.
ASIP may test, monitor, audit, restrict, suspend, or modify an AI capability when necessary to address security, safety, legal, performance, or responsible-use concerns.
14. Changes to This Notice
ASIP may update this Notice as its Services, AI capabilities, providers, and legal obligations evolve.
When changes are material, ASIP will update the “Last Updated” date and provide additional notice where required by law or contract. ASIP will not materially expand the use of Customer Content for AI-model training solely through a retroactive change to this Notice where additional consent, authorization, or contractual agreement is required.
15. Contact ASIP Technologies
Questions or concerns about this Artificial Intelligence Customer Notice or ASIP’s use of AI may be directed to:
ASIP Technologies, Inc.8 The Green, #26257Dover, DE 19901United States
Email: [email protected]
